SilverDoor Review 2026

SilverDoor is one of the UK's best-known serviced apartment agencies, with a large portfolio of properties across the UK and internationally. They've been operating since 2000 and have built a strong reputation for property quality and curation, particularly in London and major UK cities. They serve both individual business travellers and corporate clients.

We reviewed SilverDoor's portfolio depth in major UK cities, checked their coverage in secondary UK locations relevant to contractor work, reviewed their billing model, and tested their enquiry response times.

SilverDoor's coverage is excellent in London and major UK cities — Manchester, Birmingham, Leeds, Edinburgh. Their portfolio is well-curated in these locations. Where coverage becomes notably thinner is in the secondary and regional UK locations common to infrastructure contractor work. For project managers placing teams in Hull, Scunthorpe, or Barrow-in-Furness, SilverDoor is often the wrong call.

Pricing is generally clear online for most properties. Billing follows standard corporate invoicing terms. The billing model isn't specifically designed around contractor procurement processes — there's no particular emphasis on consolidated invoicing or the specific billing features that matter most to project managers.

SilverDoor has a professional sales team and responds well to enquiries. Online booking is available for some properties, though not all. The process is functional and professional without being as technology-forward as Situ's Xenia platform. Response times are solid.

SilverDoor maintains high standards through their own curation and vetting processes. Their portfolio quality is generally excellent — this is a genuine strength. They do not hold IPRAC accreditation, instead relying on their own internal standards.

SilverDoor is well-reviewed for property quality and the professionalism of their team. Reviews reflect satisfaction with urban properties in major cities. Less positive feedback comes from buyers who needed coverage in regional locations and found options thin.

For quality urban serviced apartments in major UK cities, SilverDoor's portfolio is genuinely excellent. If you need accommodation in London, Manchester, or Birmingham for a professional contractor, they're a strong choice. For multi-city contractor programmes that extend into secondary UK locations, or for buyers who need IPRAC accreditation, dedicated contractor providers are the better fit.